Dell PowerEdge HHB Series Bedienungshandbuch

Dell PowerEdge M620 SystemsOwner's ManualRegulatory Model: HHBRegulatory Type: HHB003

2Using the System Setup and Boot ManagerSystem Setup enables you to manage your system hardware and specify BIOS-level options.The following keystroke

Error Code Message InformationPCI1344Message An I/O channel check error was detected.LCD Message An I/O channel check error was detected. Power cycle

Error Code Message InformationAction Cycle input power, update component drivers, if device is removable, reinstall the device.PCI1360Message A bus fa

Error Code Message InformationDetails Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of date and does not support FlexAddress.Action Update B

Error Code Message InformationAction Cycle input power, update component drivers, remove and reinstall the device at the next scheduled service time.

Error Code Message InformationDetails The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive.

Error Code Message InformationPST0132Message CMOS failed.LCD Message CMOS failed. Power cycle system.Details System BIOS detected a failure with CMOS

Error Code Message InformationDetails System BIOS detected a parity error during post.Action Remove and reapply input power. If the issue persists, s

Error Code Message InformationPST0143Message Intel Trusted Execution Technology (TXT) fatal error.LCD Message Intel Trusted Execution Technology (TXT)

Error Code Message InformationLCD Message Incorrect memory configuration. Review User Guide.Details System BIOS detected an invalid memory population.

Error Code Message InformationPSU0004Message The power input for power supply <number> is outside of the allowable range.LCD Message Power input

mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating

Error Code Message InformationLCD Message PSU <number> is absent. Check PSU.Details The supply has been removed or has failed. Action1. Remove

Error Code Message InformationDetails The current power operational mode is non-redundant because of a power supply exception, a power supply inventor

Error Code Message InformationAction If unintended, review system configuration changes and power policy.PWR1006Message The system halted because syst

Error Code Message InformationRFM1006Message Removable Flash Media <name> is offline.Details At boot, the Card Identification (CID) signature of

Error Code Message InformationRFM1024Message Removable Flash Media is offline.Details At boot, the Card Identification (CID) signature of the card is

Error Code Message InformationRFM1205Message Internal Dual SD Module is not redundant. Insufficient resources to maintain normal operations.LCD Messag

Error Code Message InformationSEC0001Message The drive bay is open.Details The drive bay is open. A drive may be added or removed. System performance

Error Code Message InformationSEC0033Message The chassis is open while the power is off.LCD Message Intrusion detected. Check chassis cover.Details Th

Error Code Message InformationAction Check system hardware inventory and software configuration.SEC0600Message A secure mode violation detected.Detail

Error Code Message InformationAction If unintended, re-enable logging.SEL0006Message All event logging is disabled.Details This message is displayed w

Menu Item DescriptioniDRAC Settings This option is used to view and configure iDRAC settings.Device Settings This option is used to view and configure

Error Code Message Informationa platform event (such as power down, cycle, interrupt, and send alert).Action Review platform event configuration.SEL12

Error Code Message InformationDetails An action or failure has taken place that breaks CMC redundancy.Action Check the CMC network cables and network

Error Code Message InformationSWC4004Message A firmware or software incompatibility detected between iDRAC in slot <number> and CMC.Details Flex

Error Code Message InformationLCD Message System board <name> temperature is outside of range.Details Ambient air temperature is too warm or one

Error Code Message InformationDetails Ambient air temperature is too warm or one or more fans may have failed.Action The system board <name> tem

Error Code Message InformationAction Check the system operating environment and review event log for fan failures.TMP0115Message The <name> temp

Error Code Message InformationLCD Message System inlet <name> temperature is outside of range. Check Fans.Details Ambient air temperature is too

Error Code Message InformationTMP0130Message The control panel temperature is less than the lower warning threshold.LCD Message Control panel temperat

Error Code Message InformationDetails System hardware detected an over voltage or under voltage condition.If multiple voltage exceptions occur consecu

Error Code Message InformationDetails System hardware detected an over voltage or under voltage condition.If multiple voltage exceptions occur consecu

Menu Item DescriptionSystem Manufacturer Contact InformationDisplays the contact information of the system manufacturer.Memory Settings ScreenMenu Ite

Error Code Message InformationDetails System hardware detected an over voltage or under voltage condition.If multiple voltage exceptions occur consecu

Error Code Message InformationDetails System hardware detected an over voltage or under voltage condition.If multiple voltage exceptions occur consecu

Error Code Message InformationDetails System hardware detected an over voltage or under voltage condition.If multiple voltage exceptions occur consecu

Error Code Message InformationDetails System hardware detected an over voltage or under voltage condition.If multiple voltage exceptions occur consecu

Error Code Message InformationDetails System hardware detected an over voltage or under voltage condition.If multiple voltage exceptions occur consecu

Error Code Message InformationIf multiple voltage exceptions occur consecutively the system may power down in fail-safe mode.Action1. Review system lo

Error Code Message InformationIf multiple voltage exceptions occur consecutively the system may power down in fail-safe mode.Action1. Review system lo

Error Code Message InformationIf multiple voltage exceptions occur consecutively the system may power down in fail-safe mode.Action1. Review system lo

Error Code Message Information2. Re-seat the mezzanine card.3. If the issue persists, see Getting Help.VLT0232Message The mezzanine card <number>

Warning messagesA warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before

Menu Item DescriptionAlternate RTID (Requestor Transaction ID) SettingAllows you to allocate more RTIDs to the remote socket increasing cache performa

9Getting help Contacting DellNOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packin

Boot Settings ScreenMenu Item DescriptionBoot Mode Allows you to set the boot mode of the system.CAUTION: Switching the boot mode may prevent the syst

Menu Item DescriptionNOTE: This option is displayed only if IDSDM is installed on the system board.Integrated Network Card 1Allows you to enable or di

Menu Item DescriptionRedirection After BootAllows you to enable or disable to the BIOS console redirection when the operating system is loaded. By def

System Security screenMenu Item DescriptionIntel AES-NI The Intel AES-In option improves the speed of applications by performing encryption and decryp

Menu Item DescriptionKeyboard NumLock Allows you to set whether the system boots with the NumLock enabled or disabled. By default the Keyboard NumLock

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

• A password can have up to 32 characters.• The password can contain the numbers 0 through 9.• Only lower case letters are valid, upper case letters a

NOTE: You can disable password security while logging on to the system. To disable the password security, turn on or reboot your system, type your pas

Key Description<F1> Displays the System Setup help file.NOTE: For most of the options, any changes that you make are recorded but do not take ef

iDRAC settings utilityThe iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or disable var

3Installing Blade ComponentsRecommended toolsYou may need the following items to perform the procedures in this section:• #1 and #2 Phillips screwdriv

Figure 3. Removing or Installing the Blade1. blade handle 2. release button3. blade 4. guide rail on enclosure5. guide rail on blade (or blade blank)I

Opening And Closing The BladeOpening The BladeCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubl

4. Slide the cover until it clicks into position.A properly seated cover is flush with the surface of the chassis.Inside The BladeFigure 5. Inside the

Figure 6. Installing and Removing a Cooling Shroud1. pins under the cooling shroud (2) 2. cooling shroud 3. tabs (4) 4. holes on the heat sink (2)5. s

• maximum frequency of the DIMMs• number of DIMMs populated per channel• DIMM operating voltage• system profile selected (for example, Performance Opt

Contents1 About your system... 7Fro

Figure 7. Memory Socket LocationsMemory channels are organized as follows:Processor 1 channel 0: memory sockets A2, A6, and A10channel 1: memory socke

• Up to two quad-rank RDIMMs and up to three dual- or single-rank RDIMMs can be populated per channel. When a quad-rank RDIMM is populated in the firs

Advanced ECC (Lockstep)Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single DRAM chip failure

Table 1. Memory Configurations – Single ProcessorSystem Capacity (in GB)DIMM Size (in GB)Number of DIMMsOrganization and SpeedDIMM Slot Population2 2

Table 2. Memory Configurations – Two ProcessorsSystem Capacity (in GB)DIMM Size (in GB)Number of DIMMsOrganization and SpeedDIMM Slot Population16 2 8

System Capacity (in GB)DIMM Size (in GB)Number of DIMMsOrganization and SpeedDIMM Slot Population384 16 24 2R x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7

Figure 8. Installing and Removing a Memory Module or Memory Module Blank1. memory module or memory blank 2. edge connector3. ejectors (2) 4. socket5.

NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.7. Press down on the me

7. Install the blade in the enclosure.Figure 9. Installing and Removing a Mezzanine Card1. mezzanine cards (2) 2. Fabric B mezzanine card slot3. Fabri

9. Install the blade in the enclosure.Management riser cardThe management riser card provides two SD card slots and a USB interface dedicated for the

Recommended tools...

Figure 10. Replacing the SD Card1. SD card 2. management riser card3. USB connector 4. SD card slotsInternal USB keyThe blade provides an internal USB

Figure 11. Replacing the USB Memory Key1. USB memory key connector 2. USB memory keySD vFlash cardReplacing The SD vFlash Card1. Remove the blade fro

Network Daughter Card/LOM riser cardRemoving The Network Daughter Card/LOM Riser CardCAUTION: Many repairs may only be done by a certified service tec

Installing The Network Daughter Card/LOM Riser CardCAUTION: Many repairs may only be done by a certified service technician. You should only perform t

Figure 14. Installing and Removing a Heat Sink1. screws (4) 2. heat sink6. Use a clean, lint-free cloth to remove any thermal grease from the surface

Figure 15. Processor Shield Opening and Closing Lever Sequence1. OPEN 1st label 2. open first lever3. processor 4. close first lever5. CLOSE 1st label

Figure 16. Installing and Removing a Processor1. socket-release lever 2 2. pin-1 corner of processor3. tabs (2) 4. processor shield5. socket protectiv

NOTE: If you are installing just one processor, it must be installed in socket CPU1.1. If applicable, remove the heat-sink blank.2. Unlatch and rotate

9. Install the blade in the enclosure.As the system boots, it detects the presence of the new processor and automatically changes the system configura

Figure 17. Removing and Installing a Hard Drive/SSD1. release button 2. hard drive/SSD3. hard-drive/SSD connector (on backplane) 4. hard-drive/SSD car

Installing The Hard-Drive/SSD Backplane...52System

Configuring the boot driveThe drive or device from which the system boots is determined by the boot order specified in the System Setup.Removing a har

Hard-drive/SSD backplaneRemoving The Hard-Drive/SSD BackplaneCAUTION: Many repairs may only be done by a certified service technician. You should only

Figure 19. Removing and Installing the Hard-Drive/SSD Backplane1. guide pins (3) 2. guides (3)3. hard-drive/SSD backplane 4. hard-drive/SSD connectors

System boardRemoving The System BoardCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting

Figure 20. Removing and Installing the System Board1. I/O connector cover 2. retention latch3. system board 4. tabs on system chassis5. slots in syste

6. Reinstall the cooling shroud.7. Close the blade.8. Remove the plastic I/O connector covers from the back of the blade.9. Install the blade in the e

Figure 21. Replacing the NVRAM Backup Battery1. positive side of battery 2. negative side of battery connectorStorage controller card/PCIe extender ca

Figure 22. Removing and Installing the PCIe Extender/Storage Controller Card1. PCIe extender/storage controller card 2. screws (2)3. tab 4. connectorI

4Troubleshooting your systemSafety first—for you and your systemCAUTION: Many repairs may only be done by a certified service technician. You should o

Troubleshooting hard drivesCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simpl

Alert messages...

Troubleshooting An Internal SD CardCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting a

4. If there is a still a problem with the blade, remove and reinstall the blade in the enclosure.5. Turn on the blade.6. Run the appropriate diagnosti

5Using system diagnosticsIf you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The

Running the Embedded System DiagnosticsThe embedded system diagnostics program is run from the Dell Lifecycle Controller.CAUTION: Use the embedded sys

6Jumpers and connectors System Board Jumper SettingsCAUTION: Many repairs may only be done by a certified service technician. You should only perform

System Board ConnectorsFigure 23. System Board ConnectorsTable 4. System Board ConnectorsItem Connector Description1 BATTERY Connector for the 3.0 V c

Item Connector Description15 STORAGE PCIe extender card/storage controller card connector16 USB2 USB connector17 USB1 USB connectorDisabling A Forgott

7Technical SpecificationsProcessorProcessor type One or two Intel Xeon processor E5-2600 and E5-2600v2 product familyMemoryArchitecture 1866 MT/s, 160

Mezzanine CardsMezzanine slots Two mezzanine PCIe x8 Gen 3 slots supporting dual-port Gb Ethernet, 10 Gb Ethernet, FC8 Fibre Channel, or Infiniband me

EnvironmentalNOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to –5 °C or up to 45 °C for a maximum of 1

1About your systemFront-Panel Features And IndicatorsFigure 1. Front-Panel Features and Indicators1. blade handle release button 2. hard drives/SSDs (

8System messagesLCD status messagesThe LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For in

Error Code Message InformationAction1. Review system power policy.2. Check system logs for power related failures.3. Review system configuration chang

Error Code Message InformationDetails System board <name> current is outside of the optimum range.Action1. Review system power policy.2. Check s

Error Code Message InformationLCD Message Disk drive bay <name> current is outside of range.Details Disk drive bay <name> current is outsi

Error Code Message InformationAction1. Review system power policy.2. Check system logs for power related failures.3. Review system configuration chang

Error Code Message Information3. Review system configuration changes.4. If the issue persists, see Getting Help.AMP0320Message Chassis power level cur

Error Code Message InformationDetails The operating system or an application failed to communicate within the time-out period. The system was reset.Ac

Error Code Message InformationDetails The operating system or an application failed to communicate within the time-out period. The system was shutdown

Error Code Message InformationDetails The system board battery is either missing, bad, or unable to charge due to thermal issues.Action Check system f

Error Code Message InformationLCD Message Battery for disk drive bay <bay> is absent. Check battery.Details Verify the cable connection between

Hard-Drive/SSD indicator patternsThe hard-drive/SSD indicators display different patterns as drive events occur in the system.NOTE: The blade must hav

Error Code Message InformationLCD Message CPU <number> has a thermal trip. Check CPU heat sink.Details The processor temperature increased beyon

Error Code Message InformationAction1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure th

Error Code Message InformationLCD Message CPU <number> temperature is outside of range. Check fans.Details System performance may be degraded.Ac

Error Code Message Informationdamage to the processor or other electronic components in side the system.Action1. Turn system off and remove input powe

Error Code Message Information4. If the issue persists, see Getting Help.CPU0701Message CPU <number> protocol error detected.LCD Message CPU <

Error Code Message InformationCPU0704Message CPU <number> machine check error detected.LCD Message CPU <number> machine check error detect

Error Code Message InformationAction1. Turn system off and remove input power for one minute.2. Reapply input power and turn system on.3. Ensure th

Error Code Message InformationDetails System performance may be degraded or the system may fail to operate.Action If removal was unintended, check pre

Error Code Message InformationAction If removal was unintended, check presence, then reinstall or reconnect.HWC2006Message The <name> is not ins

Error Code Message InformationHWC4000Message A hardware incompatibility detected between BMC/iDRAC firmware and CPU.LCD Message Incompatibility betwee

Other Information You May NeedWARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included w

Error Code Message InformationAction Check chassis fabric type in CMC GUI and compare to the type of IOM or mezzanine card.HWC5004Message A link tunin

Error Code Message InformationDetails The IOM module performance may be impacted.Action If the issue persists, see Getting Help.HWC6000Message The <

Error Code Message InformationAction Review System Log or front panel for additional information.HWC7008Message Server <number> health changed t

Error Code Message InformationMEM0002Message Parity memory errors detected on a memory device at location <location>.Details The memory is opera

Error Code Message InformationMEM0010Message Memory device at location <location> is over heating.LCD Message Memory device <location> is

Error Code Message InformationMEM1012Message Memory device at location <location> is in a degraded state.Details The memory may not be operation

Error Code Message InformationAction Review system logs for memory exceptions. reinstall memory at location <location>MEM1214Message Memory red

Error Code Message InformationAction Review system event log for platform events capable of shutting the system down.OSE0005Message Agent is not respo

Error Code Message InformationPCI1302Message A bus time-out was detected on a component at bus <bus>device<device>function <func>.De

Error Code Message InformationAction Cycle input power, update component drivers, if device is removable reinstall the device at the next scheduled se