Dell XPS 630i Bedienungsanleitung PDF herunterladen

Rebuttal to Dell's reply regarding 630i issues

by Gregory Donner

September 5, 2008

(updated: October 21, 2008)

This is in response to Dell's XPS 630i Responses post to My630i.com on August 20th, 2008. Dell's responses

are in blue; my replies are immediately below them.

(1) Customer statement - No LightFX 2.0 dancing lightshow software: LightFX 2.0 is not the

same as the older LightFX 1.0. LightFX 2.0 was not designed to have a dancing lightshow. It was

only designed to change the colored LEDs using profiles. We have removed the misleading

references to dancing lightshow LEDs on our sales pages. If you are unhappy with this feature

set, Dell will provide a full refund [expired October 15, 2008]. To do so, please contact

DELL-Chris_M via a private message on the Dell Community Forum.

How--and why--does false advertising become a "feature set" at Dell? Dell failed, and a refund neither

corrects, nor makes amends to the customer for the false advertising of this lightshow software. The sales

page made reference to this for far too long for it to have been an 'oversight' by Dell's marketing department. I

doubt that Dell would ever have removed the false advertising had their customers not brought it to light.

It seems to me that Dell has a wonderful opportunity to make amends and prove just how well their Master

I/O Board's ESA architecture works by adapting their existing LightFX software for the 630i. According to

Dell's own LightFX development page, it should be a piece of cake...or are there bigger issues with the 630i

that Dell is trying to hide?

(2) Customer statement - Dell modified the Nvidia 650i SLI chipset/motherboard to restrict it:

Dell's products are unique and manufacturers build the motherboards to our specifications. The

retail motherboard specifications frequently do not apply to the Dell proprietary product. There

are many reasons Dell does this, but our goal is provide a reliable product to our customers and to

provide to you the ability of having two graphics cards. When building the XPS 630, Nvidia gave

us two 650i chipset motherboard choices:

* 16,1,1 = 1 PCI Express x16 slot (16 lanes), 1 PCI Express x8 slot (1 lane), 1 PCI Express x1

slot (1 lane)

* 8,8,1,1 = 2 PCI Express x16 slot (8 lanes), 1 PCI Express x8 slot (1 lane), 1 PCI Express x1

slot (1 lane)

We chose the second one to enable you to use either Nvidia SLI or ATI CrossFireX. The XPS

630i Owner's Manual clearly states the PCI Express lane configuration is locked in as follows:

- PCI Express x16 (SLOT1 and SLOT4) = connector size 164 pins, connector data width

maximum 8 PCI Express lanes

- PCI Express x8 (SLOT3) = connector size 98 pins, connector data width maximum 1 PCI

Express lane

- PCI Express x1 (SLOT3) = connector size 36 pins, connector data width maximum 1 PCI

Express lane

http://support.dell.com/support/edocs/systems/xps630i/en/OM/HTML/specs.htm#wp1104354

If you are unhappy with this feature set, Dell will provide a full refund [expired October 15,

2008]. To do so, please contact DELL-Chris_M via a private message on the Dell Community

Rebuttal to Dell's reply regarding 630i issues

file:///F:/630i/rebuttal_to_dell%27s_reply_regarding_630i_issues.html

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Rebuttal to Dell's reply regarding 630i issuesby Gregory DonnerSeptember 5, 2008(updated: October 21, 2008)This is in response to Dell's XPS

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Forum.Dell failed. The sales page made reference to this for far too long for it to have been an 'oversight' by Dell'smarketing departm

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specially modified by way of flashing the card's BIOS before shipment to the customer:ATI Radeon HD3870 X2 512MBATI Radeon HD2600 XT 256MBUsers c

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Incidentally, where are the missing responses to Section F - "Shoddy technical support from XPS Desktopstaff", and Section G - "Contrad

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