Dell A100-34005277 Datenblatt

Dell™ Vostro™ A100/A180Setup andQuick Reference GuideThis guide provides a features overview, specifications, and quick setup,software, and troublesho

About Your Computer10Vostro A1801234568791211101 mouse connector 2 parallel connector 3 network activity light 4 network adapter connector5 link-integ

Setting Up Your Computer11Setting Up Your ComputerQuick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety inst

Setting Up Your Computer122 Connect a USB device, such as a keyboard or mouse.3 Connect the network cable.4 Connect the modem.5 Connect the power cabl

Setting Up Your Computer136 Press the power buttons on the monitor and the computer.7 Connect to your network.43211 Internet service 2 cable or DSL mo

Setting Up Your Computer14Installing Your Computer in an EnclosureInstalling your computer in an enclosure can restrict the airflow and impact your co

Setting Up Your Computer15 • If your computer is installed in a corner on a desk or under a desk, leave at least 5.1-cm (2-inch) clearance from the ba

Setting Up Your Computer16connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular phone service for setup

Setting Up Your Computer174 In the Connect to the Internet window, click either Broadband (PPPoE) or Dial-up, depending on how you want to connect:• C

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Specifications19Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ He

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicate

Specifications20Interrupt levels 24 24BIOS chip (NVRAM) 4 Mb 8 MbNIC integrated network interface capable of 10/100 communicationintegrated network in

Specifications21VideoVostro A100 Vostro A180Type:Integrated Intel integrated video GMA 950up to 256-MB video memory (shared) at total system memory of

Specifications22Expansion BusVostro A100 Vostro A180Bus type PCI 2.3SATA 1.0 and 2.0USB 2.0PCI 2.3PCI Express 1.0ASATA 1.0 and 2.0USB 2.0Bus speed 133

Specifications23PCI Express x1 N/A one connector sizeN/A 36 pinsconnector data width (maximum)N/A 1 PCI Express lanePCI Express x16 N/A one connector

Specifications24Available devices•up to two 3.5-inch SATA hard drives•two 5.25-inch optical disc drive bays•up to four 3.5-inch SATA hard drives•two 5

Specifications25System board connectors:Serial ATAtwo 7-pin connectors four 7-pin connectorsFloppy driveN/A one 34-pin connectorProcessor fanN/A one 4

Specifications26Power 12Vone 4-pin connector one 4-pin connectorPowerone 24-pin connector one 24-pin connectorControls and LightsVostro A100 Vostro A1

Specifications27Rear of computer: Link integrity light (on the integrated network adapter)green light — A good connection exists between the network a

Specifications28PowerDC power supply:Wattage180 WMaximum heat dissipation (MHD)614 BTU/hrHeat dissipation is calculated by using the power supply watt

Specifications29Depth 45.0 cm (17.7 inches)Weight 12.7 kg (28.0 lb)EnvironmentalTemperature:Operating10° to 35°C (50° to 95°F)Storage–40° to 65°C (–40

Contents3ContentsAbout Your Computer. . . . . . . . 7Front View . . . . . . . . . . . . . . 7Back View . . . . . . . . . . . . . . 8Back Panel C

Specifications30Altitude:Operating–15.2 to 3048 m (–50 to 10,000 ft)Storage–15.2 to 10,668 m (–50 to 35,000 ft)Airborne contaminant level G2 or lower

Troubleshooting31Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injur

Troubleshooting32If your computer beeps during start-up:1 Write down the beep code.2 Run the Dell Diagnostics to identify a more serious cause (see &q

Troubleshooting334 RAM Read/Write failure Ensure that no special memory module/memory connector placement requirements exist (see your Service Manual

Troubleshooting34Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with you

Troubleshooting35DRIVE NOT READY — The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay.

Troubleshooting36HARD-DISK DRIVE CONTROLLER FAILURE 0—The hard drive does not respond to commands from the computer. Shut down the computer, remove th

Troubleshooting37KEYBOARD CONTROLLER FAILURE — For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboa

Troubleshooting38MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinsta

Troubleshooting39OPTIONAL ROM BAD CHECKSUM — The optional ROM has failed. Contact Dell (see "Contacting Dell" on page 69).A REQUIRED .DLL FI

Contents4Error Messages. . . . . . . . . . . 34System Messages . . . . . . . . . 40Troubleshooting Software and Hardware Problems . . . . . . . .

Troubleshooting40Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell

Troubleshooting41CMOS CHECKSUM ERROR — Possible system board failure or RTC battery low. Replace the battery. See your Service Manual at support.dell.

Troubleshooting42NOTICE - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS TH

Troubleshooting43When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in Lockups and Software Problems (

Troubleshooting44 NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers

Troubleshooting45Troubleshooting TipsFollow these tips when troubleshooting your computer:• If you added or removed a part before the problem started,

Troubleshooting46• Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual at suppo

Troubleshooting47• Run the Dell Diagnostics (see "Dell Diagnostics" on page 42).IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —• Reseat the memor

Troubleshooting48A program stops respondingEND THE PROGRAM —1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager, an

Troubleshooting49Other software problemsCHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION —• Ensur

Contents5Online Services. . . . . . . . . . . 64AutoTech Service . . . . . . . . . 65Automated Order-Status Service. . . . . . . . . . . . . . . 6

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Reinstalling Software51Reinstalling SoftwareDriversIdentifying DriversIf you experience a problem with any device, identify whether the driver is the

Reinstalling Software522 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the compu

Reinstalling Software536 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardw

Reinstalling Software545 Click the Driver tab→ Update Driver→ Browse my computer for driver software.6 Click Browse and browse to the location to whic

Reinstalling Software55computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible.

Reinstalling Software56Using Dell™ Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data on the hard drive and

Reinstalling Software576 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then D

Reinstalling Software58 NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the

Finding Information59Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

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Finding Information60Drivers and Utilities MediaThe Drivers and Utilities media is a CD or DVD that may have shipped with your computer.•A diagnostic

Finding Information61Service ManualThe Service Manual for your computer can be found at support.dell.com.•How to remove and replace parts•How to confi

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Getting Help63Getting HelpObtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cable

Getting Help64you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the di

Getting Help65• Dell Support e-mail addresses:[email protected]@us.dell.com [email protected] (Latin America and Caribbean count

Getting Help66Problems With Your OrderIf you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell fo

Getting Help675 Pack the equipment to be returned in the original (or equivalent) packing materials.You are responsible for paying shipping expenses.

Getting Help68Diagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back or bottom of the computer):Express Service Code:Re

Getting Help69Contacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connec

About Your Computer7About Your ComputerFront View124568731 optical drive 2 optical-drive eject button3 optional optical drive bay4 USB 2.0 connectors

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Index71IndexBbeep codes, 31Cconnectingmodem, 12monitor, 11network, 13power cables, 12contacting Dell, 63, 69DDellcontacting, 63, 69Factory Image Resto

Index72documentation, 59Dell Technology Guide, 61Service Manual, 61drivers, 51Drivers and Utilities media, 60identifying, 51reinstalling, 51returning

Index73memorytroubleshooting, 46Nnetworks, 13connecting, 13Ooperating systemDell Factory Image Restore, 56media, 57reinstalling, 59System Restore, 54O

Index74Service Manual, 61Service Tag, 59setupcomputer, 11installing your computer in an enclosure, 14Internet, 16quick setup, 11softwareproblems, 48re

Index75troubleshooting (continued)error messages, 34memory, 46power, 45power light conditions, 45power lights, 31program crashes, 47programs and Windo

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About Your Computer8Back ViewNOTE: The serial and parallel connectors are available only in Vostro™ A180.2145631 power connector 2 voltage selector sw

About Your Computer9Back Panel Connectors Vostro A100123457681091 mouse connector 2 link-integrity light 3 network adapter connector4 network-activity