Dell Printer B5460DN Bedienungsanleitung Seite 197
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Solving print problems
Printing problems
Confidential and other held jobs do not print
Action Yes No
Step 1
a From the printer control panel, open the Held Jobs folder, and then
verify that your print job is listed.
b Resend the print job.
For more information, see “Printing confidential and other held jobs”
on page 76.
Did the jobs print?
The problem is solved. Go to step 2.
Step 2
Do one or more of the following:
• Delete the print job, and then resend it.
• If you are printing PDF files, then generate a new file, and then print
it again.
Did the jobs print?
The problem is solved. Go to step 3.
Step 3
a Increase the printer memory. Do one or more of the following:
• Delete some print jobs.
• Install additional printer memory.
b Resend the print job.
Did the jobs print?
The problem is solved. Contact
technical
support.
Envelope seals when printing
Action Yes No
a Use envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
b Resend the print job.
Does the envelope seal when printing?
Contact
technical
support.
The problem is solved.
Troubleshooting 197
- User's Guide 1
- Contents 2
- Contents 4 4
- Contents 5 5
- Safety information 6
- Learning about the printer 8
- Printer configurations 10
- Fully configured model 11
- Learning about the printer 12 12
- Learning about the printer 13 13
- Additional printer setup 14
- Additional printer setup 16 16
- Installing a memory card 17
- 2 Unpack the memory card 18
- 3 Unpack the ISP kit 19
- Additional printer setup 21 21
- Installing an optional card 23
- Additional printer setup 28 28
- Removing a printer hard disk 29
- Installing hardware options 30
- Installing optional trays 31
- Attaching cables 32
- Organizing the cables 33
- Using the Internet 35
- For Windows users 35
- For Macintosh users 35
- Networking 36
- Setting up serial printing 41
- Verifying printer setup 42
- Printing a network setup page 43
- Loading the 550‑sheet tray 44
- Loading the 2100‑sheet tray 49
- Loading A5‑size paper 50
- One‑sided printing 54
- Two‑sided printing 54
- 5 Insert the tray 55
- Linking and unlinking trays 60
- Assigning a custom paper type 61
- 3 Press 62
- Using specialty media 63
- Paper guidelines 64
- Smoothness 65
- Moisture content 65
- Grain direction 65
- Fiber content 65
- Unacceptable paper examples 67
- Supported paper sizes 69
- Printing 72
- Printing from a flash drive 73
- Understanding printer menus 79
- Paper Size/Type menu 80
- Configure MP menu 83
- Substitute Size menu 83
- Paper Texture menu 83
- Paper Weight menu 85
- Paper Loading menu 86
- Custom Types menu 88
- Universal Setup menu 88
- Bin Setup menu 89
- Reports menu 90
- Network/Ports menu 91
- Network Card menu 93
- TCP/IP menu 94
- IPv6 menu 95
- Wireless menu 95
- AppleTalk menu 96
- Standard USB menu 97
- Parallel [x] menu 98
- Serial [x] menu 100
- SMTP Setup menu 103
- Security menu 104
- Disk Wiping menu 105
- Security Audit Log menu 106
- Set Date and Time menu 106
- General Settings menu 107
- Print Settings menu 112
- Setup menu 115
- Finishing menu 116
- Quality menu 119
- Job Accounting menu 119
- Utilities menu 121
- XPS menu 122
- PDF menu 122
- PostScript menu 122
- PCL Emul menu 123
- HTML menu 125
- Image menu 126
- Help menu 127
- Use both sides of the paper 128
- Avoid paper jams 128
- Reducing printer noise 129
- Adjusting Sleep mode 130
- Using Hibernate mode 131
- Recycling 132
- Securing the printer 133
- Erasing volatile memory 134
- Erasing non‑volatile memory 134
- Using the Embedded Web Server 135
- Maintaining the printer 137
- Emptying the hole punch box 138
- Ordering supplies 139
- Storing supplies 140
- Replacing supplies 141
- Replacing the imaging unit 143
- 5 Shake the new imaging unit 144
- Replacing a staple cartridge 145
- Moving the printer 146
- Shipping the printer 148
- Managing the printer 149
- Disabling Status Messenger 149
- Enabling Status Messenger 149
- Clearing jams 152
- Load paper properly 152
- Source Printing Orientation 153
- Use recommended paper 154
- Clearing jams 155 155
- 3 Place the cartridge aside 156
- 7 Install the imaging unit 157
- 3 Close the rear door 159
- 1 Pull down the rear door 160
- 6 Insert the standard tray 161
- 3 Insert the tray 162
- 1 Open the rear mailbox door 165
- 2 Open the stapler door 169
- Clearing jams 170 170
- 8 Close the stapler door 171
- Troubleshooting 172
- Check tray [x] connection 173
- 1 Empty the hole punch box 175
- Install bin [x] 177
- Install Tray [x] 177
- Load staples 178
- Maintenance kit low [80.xy] 180
- Memory full [38] 181
- PPDS font error [50] 182
- Paper changes needed 182
- Reattach bin [x] 183
- Reattach bins [x] – [y] 183
- The printer is not responding 189
- • The USB symbol on 190
- • The appropriate 190
- Printer display is blank 191
- 2100-sheet tray problems 191
- Cannot detect internal option 192
- Tray problems 193
- Troubleshooting 194 194
- Paper feed problems 195
- Paper frequently jams 196
- Envelope seals when printing 197
- Incorrect characters print 198
- Large jobs do not collate 199
- Troubleshooting 200 200
- Print jobs do not print 201
- Printing slows down 202
- Tray linking does not work 202
- Unexpected page breaks occur 203
- Clipped pages or images 204
- Troubleshooting 205 205
- Gray background on prints 206
- Incorrect margins on prints 207
- Paper curl 208
- Print irregularities 209
- Print is too dark 210
- Print is too light 211
- Troubleshooting 212 212
- Troubleshooting 213 213
- Troubleshooting 214 214
- Troubleshooting 215 215
- Skewed print 216
- Troubleshooting 217 217
- Troubleshooting 218 218
- Toner specks appear on prints 219
- Toner rubs off 220
- Uneven print density 221
- Troubleshooting 222 222
- Contacting technical support 223
- Appendix 224
- Warranty and Return Policy 225
- Numerics 226
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