Dell™ Latitude™ CPx H-Series/J-Series User's GuidePrefaceIntroductionSetup and OperationPowering Your ComputerIntel SpeedStep OptionsTraveling Wi
Getting HelpIf at any time you don't understand a procedure described in this guide, or if your computer does not perform as expected, Dellprovid
Suspend mode conserves battery power by turning off the microprocessor clock; the display; the hard-diskdrive; the CD-ROM, CD-RW, DVD-ROM, or LS-120 d
battery maintains this information, but it may run out of energy after 40 days.NOTE: S2D mode helps preserve system data by saving it to the hard-disk
4. Select Enable Hibernate Support.5. Click Apply. 6. Click the Advanced tab. Select Hibernate for each of the appropriate options listed under th
Advanced — allows you to display the Power Meter on the Windows 98 taskbar and todisplay a password prompt when the computer resumes from standby mode
power button, the sleep button, and closing the display. You can enable the hibernatemode through the Advanced tab.Hibernate (ACPI only) — allows yo
Back to Contents PageInstalling the Microsoft® Windows® 95 and Windows 98 OperatingSystem Drivers: Dell™ Latitude™ CPx H-Series/J-Series User'sGu
1. Save your work in all open application programs, because you will need to restart your computer at theend of this procedure to complete the instal
4. Click the Start button, then click Run...The Run dialog box appears.5. Click the Browse button.6. Select the appropriate drive for your CD-ROM.
The Run dialog box appears.4. Click the Browse button.5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the video
5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the audio driver for your specific operating system. For example
Back to Contents PageSetup and Operation: Dell™ Latitude™ CPx H-Series/J-SeriesUser's GuideAC Adapter PC CardsBatteries Modular BayCD-ROM, DVD-RO
To install the BayManager application program from the System Software CD, perform the following steps:1. Save your work in all open application prog
Enabling Microsoft Infrared SupportFor Windows 95, you must install the infrared drivers before you can enable them (Windows 98 alreadyincludes infrar
3. Click the Start button, point to Settings, and then click Control Panel.4. Double-click the System icon.The System Properties dialog box appears.
2. Click the Start button, then click Run...The Run dialog box appears.3. Click the Browse button.4. Select the appropriate drive for your CD-ROM.
6. After the files are copied to your hard-disk drive, click Finish to restart your computer.Back to Contents Page
Back to Contents PageInstalling the Microsoft® Windows NT® Operating System Drivers:Dell™ Latitude™ CPx H-Series/J-Series User's GuideOverview In
2. Insert the System Software CD into the drive.3. Click the Start button, then click Run...The Run dialog box appears.4. Click the Browse button.
9. After the files are copied to your hard-disk drive, click Finish to restart your computer.After installing the video drivers and restarting your c
Dell provides Softex Docking Services software that contains support for the following features:Hot-docking and warm-undocking a Latitude portable com
4. Click the Browse button.5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the PC Card utility for your specific
Back to Contents PagePowering Your Computer: Dell™ Latitude™ CPx H-Series/J-SeriesUser's GuideAC AdapterPower Management SettingsBatteriesBack to
end of this procedure to complete the installation.2. Insert the System Software CD into the CD-ROM drive.3. Click the Start button, then click Run.
9. After the files are copied to your hard-disk drive, click Finish to restart your computer. Installing System UtilitiesSystem utilities let you con
To install Intel SpeedStep, perform the following steps:1. Insert the System Software CD into the CD-ROM drive.2. Click the Start button, and then c
Back to Contents PageInstalling the Microsoft® Windows® 2000 Operating SystemDrivers: Dell™ Latitude™ CPx H-Series/J-Series User's GuideOverview
end of this procedure to complete the installation.2. Insert the System Software CD into the drive.3. Click the Start button, then click Run.The Run
The Run dialog box appears.4. Type x:\win2000\audio\setup.exe (where x is your CD-ROM drive designator). 5. Click OK or press <Enter>. 6. Fo
5. Click OK or press <Enter>. 6. Follow the instructions on your display.7. After the files are copied to your hard-disk drive, click Finish
Back to Contents PageSystem Setup Options: Dell™ Latitude™ CPx H-Series/J-SeriesUser's GuideAC Configure Setup Hard-disk DrivePasswordRing/Event
Admin Password displays the current status of your administrator password and allows you to assign orchange this password. Settings for this option ar
simultaneously.NOTE: The system does not allow you to select this mode for change.BatteryBattery, an option of Power Management, allows you to set dif
Back to Contents PageIntel® SpeedStep™ Options: Dell™ Latitude™ CPx H-Series/J-Series User's GuideUsing Intel SpeedStepUsing the Adjust Propertie
Diskette Drive (the default) — Causes your computer to attempt first to boot from a bootable disketteloaded in a diskette drive in the system modular
Dock II/Port II NIC — Causes your computer to attempt first to boot from a network source connectedto the C/Dock II Station or C/Port II Dock via the
you start the System Setup program again during your current work session, the processing speed displayedfor the Boot Speed option may not match the a
to make the change apparent to the operating system.To change the date, press the right-arrow key to increase the number in the highlighted field, or
Diskette Drive A identifies the location of the 3.5-inch diskette drive: Modular Bay, Parallel Port, or NotInstalled. No user-selectable settings are
2 Minutes 3 Minutes 4 Minutes15 Minutes 30 Minutes 1 HourThe Battery default is 4 Minutes. To increase battery operating time, set Display Time-out to
Hard-disk Drive Password(s)System Primary PasswordSystem Modular Bay PasswordDock Media Bay PasswordHard-disk drive password(s) displays the current s
Infrared ModeInfrared Mode sets the data transfer rates of the infrared transmitter in the system or the dock.NOTE: Before you enable infrared support
A change to the Num Lock option has no effect when the system is booted unless an external keyboard isattached.Parallel ModeParallel Mode controls whe
NOTE: With systems running under ACPI, power management settings are controlled from the PowerManagement Properties window in the Control Panel.A chan
The Intel SpeedStep technology options window opens.2. You can adjust the following performance options:Automatically change performance when the pow
In order for the Ring/Event Resume option to work properly, this feature must be enabled in thedevice driver for your modem PC Card. All drivers suppl
COM1 (the default) — Maps the serial port to COM1 COM2 — Maps the serial port to COM2 COM3 — Maps the serial port to COM3 COM4 — Maps the serial port
educational, and utility programs.) However, you may experience performance degradation whenrecalculating a large spreadsheet or during an extensive s
3 Minutes 4 Minutes30 Minutes 1 HourTo increase battery operating time, set the Suspend Time-out option to a lower number of minutes. NOTE: Set the S
to make the change apparent to the operating system. Universal ConnectThe Universal Connect option functions with the Dell Latitude C/Port Family APR
Back to Contents PageSuspend-to-Disk Utility (For Windows 95, Windows 98, andWindows NT Only):Dell™ Latitude™ CPx H-Series/J-Series User's GuideS
If Dell did not install MS-DOS on your hard-disk driveIf you increase the amount of system memory by adding a memory moduleIf you used the rms2d.exe f
Back to Contents PageError Messages and Flash Codes: Dell™ Latitude™ CPx H-Series/J-Series User'sGuideError Messages Memory AllocationsSystem Fla
protectedthe operation cannot be completed.Drive not readyNo diskette is in the diskette drive, or nohard-disk drive is in the drive bay. Theoperation
keyboard may be faulty.Keyboard stuckkey failureIf an external keyboard or keypad is beingused, a cable or connector may be looseor the keyboard may b
Back to Contents PageTraveling With Your Computer: Dell™ Latitude™ CPx H-Series/J-Series User's GuideIdentifying Your ComputerPreparing Your Comp
Sector notfoundThe operating system cannot locate asector on the diskette or hard-disk drive.You probably have a bad sector orcorrupted FAT on the dis
1 Scroll Lock2 Caps Lock3 Num LockWhen the computer emits a flash code, write it down on a copy of the Diagnostics Checklist and then look up its caus
4-4-1 Serial port failure. Run the Serial/Infrared Ports tests in the Dell Diagnostics.5-1-2 No usable memory. Run the System Memory tests in the Dell
NOTE: To view memory allocations in Windows 95 and Windows 98, click the Start button, point to Settings, and clickControl Panel. Double-click the Sys
0060-006F Keyboard controller0070-007F RTC and NMI enable0080-009F DMA page registers00A0-00BF Interrupt controller #200C0-00DF DMA controller #200F0-
Back to Contents PageHelp Overview: Dell™ Latitude™ CPt C-Series Portable ComputersUser's GuideTechnical Assistance Product InformationHelp Tools
You can access Dell’s support Web site at http://support.dell.com. Click the map that appears to selectyour country and the Welcome to support.dell.co
When you call AutoTech, you use your touch-tone telephone to select the subjects that correspond to yourquestions. You can even interrupt an AutoTech
Product InformationIf you need information about additional products available from Dell, or if you would like to place an order,visit Dell's Wor
Date:Name: Address:Phone number:Service tag (bar code on the back of the computer):Express Service Code:Return Material Authorization Number (if provi
Include the service tag number in your description of the computer. Ask that a case number beassigned, and write it down. Also write down the name, ad
Back to Contents PageContacting Dell: Dell™ Latitude™ CPx H-Series/J-Series User'sGuideOverview Europe Contact NumbersInternational Dialing Codes
telephone system direct your call more efficiently.International Dialing CodesClick a listed country to obtain the appropriate contact numbers.Country
Poland (Warsaw) 011 48 22Singapore (Singapore) 005 65 Not requiredSouth Africa (Johannesburg) 09/091 27 11Spain (Madrid) 07 34 91Sweden (Upplands Vasb
NOTE:Customers inChile call theU.S.A. forsales,customer, andtechnicalassistanceLatinAmericaNOTE:Customers inLatin Americacall the U.S.A.for sales,cust
state, or federal] or educational institutions):Customer Service and Technical Support(Return Material Authorization Numbers) toll free: 1-800-234-14
(Brussels)Customer Care 02 481 91 19Home/Small Business Sales toll free: 0800 16884Corporate Sales 02 481 91 00Fax 02 481 92 99Switchboard 02 481 91
Web site:http://support.euro.dell.com/fi E-mail: [email protected] France(Paris/Montpellier)Technical Support 0803 387 270Customer Care (Paris
Switchboard 01 286 0500Web site:http://support.euro.dell.com/ie E-mail: [email protected] Italy(Milan)Technical Support 2 57782.690Cus
E-mail: [email protected] Norway(Lysaker)NOTE:Customers inNorway callSweden for faxtechnical support.Technical Support 671 16882Relational Custome
Sales 08 590 05 185Web site:http://support.euro.dell.com/se E-mail: [email protected] Switzerland(Geneva)Technical Support 0844 811 411Custo
With the optional Dell carrying case, you can pack the computer and its accessories together.NOTE: Follow the travel tips and take special precautions
NOTE:Customers inBrunei callMalaysia forcustomerassistance.Customer Service(Penang, Malaysia) 810 4949Transaction Sales(Penang, Malaysia) 810 4955Ch
Macau callMalaysia forcustomerassistance.Malaysia(Penang)Technical Support toll free: 1 800 888 298Customer Service 04 810 4949Transaction Sales t
Singapore,Taiwan, andThailand—referto individuallistings forthesecountries)Taiwan Technical Support toll free: 0080 60 1225Technical Support (Server
The computer can go through an airport X-ray security machine.Before you use the computer on an airplane, check the in-flight magazine or ask the flig
Back to Contents Page
Back to Contents PagePreface: Dell™ Latitude™ CPx H-Series/J-Series User's GuideAbout This Guide Notational ConventionsWarranty and Return Policy
Back to Contents PageDrivers: Dell™ Latitude™ CPx H-Series/J-Series User's GuideInstalling Microsoft® Windows® 95 and Windows 98 DriversInstallin
Back to Contents PageCustomizing Your Computer: Dell™ Latitude™ CPx H-Series/J-Series User's GuideUsing the System Setup ProgramSystem Setup Opti
Back to Contents PageRemoving and Replacing Parts: Dell™ Latitude™ CPx H-Series/J-Series User's GuideInstalling a Primary Hard-Disk DrivePreparin
Save the original packaging to use when you store or ship the hard-disk drive.5. Install the new hard-disk drive into the computer (it comes in a dri
computer. While you work, periodically touch the connector to dissipate any static electricity thatmight harm internal components.1. Turn off the com
1 DIMM A2 DIMM B4. Ground yourself and unpack the new memory module from the upgrade kit.5. Install the new memory module into the appropriate slot
Click the Start button, point to Settings, click Control Panel, and double-click the Systemicon. The amount of memory installed in the computer is dis
Back to Contents PageTroubleshooting Your Computer: Dell™ Latitude™ CPx H-Series/J-Series User's GuideDell DiagnosticsError Messages and Flash Co
Back to Contents PageTechnical Specifications: Dell™ Latitude™ CPx H-Series/J-SeriesUser's GuideProcessor KeyboardChip Set and Bus BatteryPC Card
III cards can be used only in the lower connector; the lowerconnector supports zoomed video cards on systems using theMicrosoft® Windows® 95 or Window
Other Documents You May NeedBesides this User's Guide, the following documentation is included with your computer: NOTE: Documentation updates a
Docking connector for the C/Port Family Advanced Port Replicator or C/Dock Family Expansion StationS-Video 7-pin mini-DIN connector (an S-Video to com
Width 285.7 mm (11.3 inches)Diagonal 357.1 mm (14.1 inches)Maximum resolution/colors 1024 x 768; 24-bit colorResponse time (typical) 20 ms rise (maxim
Width 139.0 mm (5.47 inches)Weight 0.39 kg (0.87 lb)Voltage 14.8 VDCCapacity 53 WHCharge time (approximate)2:Computer on 2.5 hours Computer off 1 hour
PhysicalHeight 45.0 mm (1.77 inches)Width 319.0 mm (12.55 inches)Depth 252.5 mm (9.94 inches)Weight3with 14.1-inch display 2.73 kg (6.02 lb) with trav
Touch PadInterface PS/2-compatibleX/Y position resolution (graphics tablemode)240 cpiSize:Thickness 2.8 mm (0.11 inch) at highest componentWidth (sens
The Dell Latitude CPx H-Series/J-Series does not support some memory modules from older models ofDell portable computers, such as the Latitude CP, XP
Back to Contents PageGetting Help: Dell™ Latitude™ CPx H-Series/J-Series User's GuideHelp OverviewContacting DellBack to Contents Page
Back to Contents PageModular Bay: Dell™ Latitude™ CPx H-Series/J-Series User's GuideUsing the Modular BayInstalling Devices in the Modular Bay Wi
shut down or restart the computer for the device to be recognized.To install a device in the modular bay, perform the following steps:1. Verify that
Save your work and close all open files and application programs.3. Turn your computer off.4. If the computer is docked, undock it.5. If the modula
Example: Click OK. Keycaps, the labeling that appears on the keys on a keyboard, are enclosed in angle brackets.Example: <Enter> Key combination
Back to Contents PageUsing the System Setup Program: Dell™ Latitude™ CPx H-Series/J-Series User's GuideOverviewEntering the System Setup ProgramU
To set or change user-selectable features — for example, your password or power managementfeaturesTo verify information about your computer's cur
The System Setup screens display the current setup and configuration information and optional settings foryour computer. Information on the screens is
Back to Contents PageDell™ Diagnostics: Dell Latitude™ CPx H-Series/J-Series User's GuideOverview Dell Diagnostics Main Screen OverviewFeatures o
Starting the Dell DiagnosticsPerform the following steps to start the diagnostics:1. Turn off the computer.2. Undock the computer if you have it doc
Dell Diagnostics Main Screen OverviewWhen you select Select Devices to Test from the Diagnostics Menu, the main screen of the diagnostics appears(see
Confirming the System Configuration InformationWhen you boot your computer from your diagnostics diskette, the diagnostics checks your system configur
each menu item, test group, subtest, and test and error result. To enter the Help menu, perform the following steps: 1. Highlight Select Devices to T
Back to Contents PageAC Adapter: Dell™ Latitude™ CPx H-Series/J-Series User's GuideUsing the AC AdapterConnecting the AC AdapterTurning the Compu
Back to Contents Page
1 AC adapter power cable2 AC adapter3 AC adapter cableTurning the Computer OnTo turn on the computer, press the power button. (See Figure 1 in "I
Back to Contents PagePC Cards: Dell™ Latitude™ CPx H-Series/J-Series User's GuideAbout PC Cards Removing PC CardsInstalling PC Cards Configuring
Note: Use a ZV PC Card in the lower connector only.PC Cards are generally marked with a symbol, such as a triangle or an arrow, to indicate which end
Figure 2. Removing a PC Card To protect the PC Card connectors, install a blank if you are not going to use the connector.Configuring PC CardsThe PC C
Back to Contents PageBatteries: Dell™ Latitude™ CPx H-Series/J-Series User's GuideAbout the Batteries Second Low-Battery WarningCharging a Hot Ba
A hot battery will not charge when you connect the AC adapter to the computer. This safety feature is importantbecause charging a hot battery shortens
1. Save your work and close all open files and application programs. 2. If the computer is docked, undock it. 3. If the modular bay contains a batt
3. If your system does not have Softex Docking Services or Softex BayManager, go to step 5. 4. If your system is running Microsoft Windows NT® with
9. If you put the computer into suspend or suspend-to-disk mode, press the power button to resume normaloperation. Battery Charge GaugeThe battery ch
First Low-Battery WarningThe first low-battery warning—a blinking amber battery indicator—occurs when you have about 15 minutes of batterylife left un
Back to Contents PageIntroduction: Dell™ Latitude™ CPx H-Series/J-Series User's GuideOverview Available OptionsFeatures Getting HelpOverviewThe D
Charging the BatteryEach time you connect the computer to an electrical outlet or install a battery in a computer that is connected to anelectrical ou
need to replace the battery. If, after you insert the battery in the computer, the computer's battery indicator status light (see Figure 4) flash
Back to Contents PageCD-ROM, DVD-ROM, and CD-RW Drives: Dell™ Latitude™ CPx H-Series/J-Series User's GuideUsing the CD-ROM and DVD-ROM DrivesCari
tray slides out, place the DVD into the tray label side up. Make sure that the DVD is seated correctly on thespindle by pressing down on the disc unti
[ADPCM])CD-I (mode-2 form 1 and form 2)CD-I ReadyCD-BridgePhoto CD, CD-recordable (CD-R) (single and multisession)Video CDCD-rewritable (CD-RW) (the 2
Back to Contents PageDualPoint Integrated Pointing Device: Dell™ Latitude™ CPx H-Series/J-Series User's GuideCursor Pointing Devices Customizing
To best use the touch pad, use the following techniques:To move the cursor, lightly slide your finger over the smooth sensor area.To select an object,
To select an object, tap once on the track stick or use your thumb to press the left track stickbutton. The track stick buttons perform standard mouse
2. Align a new cap over the square track stick post and gently press the cap down onto the post. 3. Test the track stick to ensure that the cap is
Back to Contents PageDisplay: Dell™ Latitude™ CPx H-Series/J-Series User's GuideAdjusting the Brightness Customizing Video ResolutionExpanded Vid
12 Integrated microphone13 Speaker14 Modular bay15 DualPoint buttons16 Battery bayFigure 2. Back View of the Computer 1 Fan2 Video connector3 Paral
Video Drivers and Video ResolutionThe Dell-installed video drivers work with the operating system to let you customize the video resolution andnumber
1600 x 1200 (UGA)* 256 (8-bit) 60 Hz, 85 Hz 60 Hz NTSC, 50 Hz PAL1600 x 1200 (UGA)* 65 k (16-bit) 60 Hz, 85 Hz 60 Hz NTSC, 50 Hz PAL1600 x 1200 (UGA)*
800 x 600 (24 bit)32 32 32 321024 x 768 (24 bit)32 32 32 321280 x 1024 (24 bit)32 32 32 241600 x 1200 (24 bit)24 24 16 8t t t t t640 x 480 (32 bit)32
6. Change the Screen Area to the appropriate size for your display. 7. Click the Advanced... button. 8. When the RAGE MOBILITY -M1 Properties windo
Back to Contents PageSecuring Your Computer: Dell™ Latitude™ CPx H-Series/J-SeriesUser's GuideAbout Passwords Using a Hard-Disk Drive PasswordUsi
NOTICE: If you disable the administrator password, the primary password is also disabled.Using an Administrator PasswordThe administrator password is
Invalid password[Press Enter to retry]If the correct password is not entered in three attempts, the computer tries to boot from another bootabledevice
NOTE: Antitheft devices differ in design. Before purchasing such a device, make sure that it will workwith the security cable slot in your computer.As
The system displays the new or modified asset tag number and the service tag number.Deleting an Asset Tag NumberTo delete the asset tag number without
Option Description/d Deletes the asset tag number/o <tag> Specifies a new owner tag/o /d Deletes the owner tag/? Displays the Asset Tag utility
64-bit hardware-accelerated video support, with 8 megabytes (MB) of video memory.Support for a zoomed video (ZV) PC Card in the lower PC Card connecto
Back to Contents PageDiskette Drive: Dell™ Latitude™ CPx H-Series/J-Series User'sGuideYour computer was shipped with a 3.5-inch diskette drive (s
Back to Contents PageConnecting External Devices: Dell™ Latitude™ CPx H-Series/J-Series User's GuideConnectors MouseAudio Diskette DriveS-Video T
1 Internal modem connector (available only on CPt S-Series)2 S-Video connector3 Audio jacks (3)AudioYou can connect audio devices such as speakers, mi
1 Microphone (MIC IN)2 Speakers and headphones (line-out/speaker-out)3 Record/Playback (line-in/audio-in)4 S-Video connector NOTE: The C/Port Family A
Figure 4. Attaching an External KeyboardNOTE: If the computer is in suspend mode or suspend-to-disk mode when you attach an externalkeyboard, the devi
NOTE: If the computer is in suspend mode or suspend-to-disk mode when you attach an externalmouse, the device is recognized immediately by the compute
NOTICE: When the diskette drive is not being used externally, remove the parallel diskette drivecable from the parallel connector.NOTICE: Use the para
Be sure to tighten all the screws on the video cable connector(s) to eliminate radio frequencyinterference (RFI).3. Connect your external monitor to
Back to Contents PageKeyboard: Dell™ Latitude™ CPx H-Series/J-Series User's GuideEmbedded Numeric Keypad Speaker Key CombinationsDisplay Key Comb
<Shift><cursor key> Temporarily enables a cursor-control key in the embeddednumeric keypadWhen Keypad Is Off Function<Num Lk> Toggle
High-performance parallel and serial ports and a multipurpose Personal System/2 (PS/2) connector for attaching externaldevices, a monitor connector fo
<Fn><d> Turns off the display. This key combination may not be supported undercertain conditions.3 1Contrast cannot be changed on an activ
option is enabled in the System Setup program.Use the key combinations in Table 4 to change the computer's processing speed.Table 4. Processing S
For Microsoft Windows 95, Windows 98, Windows 2000, and Windows NT®operating systems, click the Start button and click Shut Down.<Fn><F1>*
Back to Contents PageI/O Connectors: Dell™ Latitude™ CPx H-Series/J-Series User'sGuideAbout the I/O Connectors PS/2 ConnectorVideo Connector Seri
NOTE: Some external devices require you to load software called device drivers into system memorybefore the devices will work. These device drivers he
Serial ConnectorTo attach a serial device to the computer, use the 9-pin serial connector.The serial port passes data in serial format (one bit at a t
Back to Contents PagePower Management Settings: Dell™ Latitude™ CPx H-Series/J-Series User's GuideExperimenting With Power Conservation Suspend-t
Feature Activate/DeactivateTurn off display To activate, press <Fn><d>.To deactivate, move the cursor or press a key on the integrated ore
98 and Power Options Properties for Windows 2000.Closing the DisplayOne way to conserve power on the computer is to close the display when the compute
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