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Troubleshooting 101
RUN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 87. If all tests run successfully, the error
condition is related to a software problem.
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
I
F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory.
See "Memory" on page 121.
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory. See "Memory" on page 121.
• Run the Dell Diagnostics. See "Dell Diagnostics" on page 87.
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see "Memory" on page 121) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines. See "Memory" on page 121.
• Run the Dell Diagnostics. See "Dell Diagnostics" on page 87.
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
General
CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into both the
network connector on the back of the computer and the network connector.
CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that no network
communication exists. Replace the network cable.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your
network to verify that your network settings are correct and that the network is functioning.
Mobile Broadband Network
NOTE: The Dell Mobile Broadband Card Utility user’s guide is available through the Windows Help and Support
Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. You can also
download the user’s guide from the Dell Support website at support.dell.com.
PD598a01.book Page 101 Monday, February 6, 2006 2:24 PM
- Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 15 Getting Help 9
- 10 Contents 10
- Finding Information 11
- 12 Finding Information 12
- 14 Finding Information 14
- NOTE: The Drivers and 14
- NOTE: The color of your CD 14
- A Tour of Your Computer 15
- Front View 16
- DEVICE STATUS LIGHTS 17
- 18 A Tour of Your Computer 18
- Left Side View 20
- Right Side View 21
- 22 A Tour of Your Computer 22
- Back View 23
- 24 A Tour of Your Computer 24
- A Tour of Your Computer 25 25
- CONNECTOR 25
- Bottom View 27
- 28 A Tour of Your Computer 28
- Setting Up Your Computer 29
- Setting Up Your Computer 31 31
- Create a Wizard Disk 32
- Setting Up a Printer 33
- Power Protection Devices 34
- Line Conditioners 35
- 36 Setting Up Your Computer 36
- Using the Display 37
- Setting Display Resolution 38
- Numeric Keypad 39
- Key Combinations 40
- Speaker Functions 41
- Microsoft 41
- Windows 41
- Logo Key Functions 41
- Touch Pad 42
- Using a Battery 43
- Checking the Battery Charge 44
- Conserving Battery Power 45
- Power Management Modes 45
- Hibernate Mode 46
- Charging the Battery 47
- Replacing the Battery 47
- Storing a Battery 48
- Dell™ QuickSet Features 49
- 50 Dell™ QuickSet Features 50
- Playing CDs or DVDs 51
- Adjusting the Volume 52
- Adjusting the Picture 53
- Copying CDs and DVDs 54
- Helpful Tips 55
- S-Video and Standard Audio 59
- Enabling S/PDIF Digital Audio 69
- Using Cards 71
- Media Memory Cards 74
- Removing a Media Memory Card 75
- 76 Using Cards 76
- Network Setup Wizard 78
- Setting Up a New WLAN 79
- Internet Connection Firewall 84
- Securing Your Computer 85
- Computer Tracking Software 86
- Dell Diagnostics Main Menu 89
- Dell Support Utility 90
- Drive Problems 91
- Hard Drive Problems 92
- Error Messages 94
- IEEE 1394 Device Problems 97
- Keyboard Problems 98
- Lockups and Software Problems 99
- Dell MediaDirect Problems 100
- Other Software Problems 100
- Memory Problems 101
- Network Problems 101
- ExpressCard Problems 102
- Power Problems 103
- Scanner Problems 104
- Printer Problems 104
- Sound and Speaker Problems 105
- Touch Pad or Mouse Problems 106
- Video and Display Problems 106
- What Is a Driver? 108
- Identifying Drivers 108
- Troubleshooting 109 109
- Troubleshooting 110
- Using Microsoft 111
- Windows XP System Restore 111
- Enabling System Restore 112
- Removing Dell PC Restore 113
- Using the Operating System CD 114
- 116 Troubleshooting 116
- Adding and Replacing Parts 117
- Hard Drive 119
- Mini-Card 125
- Hinge Cover 129
- 1 hinge cover 130
- Keyboard 131
- Coin-Cell Battery 132
- Optical Drive 133
- Internal Card With Bluetooth 133
- Wireless Technology 133
- Traveling With Your Computer 135
- Travel Tips 136
- Specifications 137
- 138 Specifications 138
- 140 Specifications 140
- 142 Specifications 142
- 144 Specifications 144
- Getting Help 145
- AutoTech Service 146
- Support Service 146
- Problems With Your Order 147
- Product Information 147
- Before You Call 147
- 148 Getting Help 148
- Appendix 149
- Commonly Used Options 150
- Cleaning Your Computer 151
- FCC Notices (U.S. Only) 152
- Macrovision Product Notice 153
- Contacting Dell 155
- 156 Contacting Dell 156
- 158 Contacting Dell 158
- 160 Contacting Dell 160
- 162 Contacting Dell 162
- 164 Contacting Dell 164
- 166 Contacting Dell 166
- 168 Contacting Dell 168
- 170 Contacting Dell 170
- Printers, and Projectors 171
- 172 Contacting Dell 172
- Glossary 173
- 174 Glossary 174
- 176 Glossary 176
- 178 Glossary 178
- 180 Glossary 180
- 182 Glossary 182
- Index 183 183
- 184 Index 184
- Index 185 185
- 186 Index 186
- Index 187 187
- 188 Index 188
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