DellPrecision™WorkStation420SystemsUser'sGuide Models WCP and WCM Notes, Notices, and Cautions Throughout this guide, there may be blocks o
Figure 3 shows the card extension that may occupy PCI slots 1 and 2. The following is a list of valid expansion-card combinations: l One AGP card and
Figure 2. Mini Tower Chassis Front Panel Back Panel The computer's back panel contains various ports and connectors for attaching external devi
chassis) for attaching commercially available theft-deterrent devices. Security cables for personal computers usually include a segment of galvanized
Back to Contents Page MessagesandCodes:DellPrecision™WorkStation420SystemsUser'sGuide Overview Your application programs, operating syst
Alert! Previous system fan failure.System fan failed or was blocked during the previous operating session.Ensure that an operational system fan is ins
faulty or improperly seated.Diskette drive 0 seek failure Diskette drive 1 seek failureA cable may be loose, or the system configuration information
may be corrupted.information. If the message persists, reinstall your operating system. See the documentation that came with your operating system.No
System Beep Codes When errors occur during a boot routine that cannot be reported on the monitor, your computer may emit a series of beeps that iden
Warning Messages A warning message alerts you to a possible problem and asks you to do something before execution continues. For example, before you
a single beep that signifies the start of normal operation. If the system fails to emit the single beep or appears to stop responding during POST, a s
Simple Network Management Protocol (SNMP) Platform Event Traps Your system can generate several SNMP platform event trap (PET) messages that are sen
4. Insert the expansion card into the expansion-card connector. If the expansion card is full-length, insert the front end of the card into the corres
Back to Contents Page UsingtheNetworkInterfaceController:DellPrecision™WorkStation420SystemsUser's Guide Overview This section describe
Connecting to a Network To connect your system to and configure it for use on an Ethernet network, perform the following steps: 1. Connect the networ
Temporary file. Delete before release. Using the Integrated Audio Controller: Dell Precision WorkStation 420 Systems User's Guide Basic Checks: D
Back to Contents Page UsingtheIntegratedSCSIControllers:DellPrecision™WorkStation420SystemsUser's Guide Overview This section provides
Figure 2. Internal Drive Bays (Mini Tower Chassis) See "Installing SCSI Devices" for detailed information about installing drives in the ext
Back to Contents Page SystemSetupOptions:DellPrecision™WorkStation420SystemsUser'sGuide AC Power Recovery AC Power Recovery determines w
to boot from the next device in the boot sequence list. Hard-Disk Drive Selecting Hard-Disk Drive causes the system to attempt to boot first from the
Integrated Devices Integrated Devices configures the following devices integrated with the system board: l Sound l Network Interface Controller l M
Mode You can set this option to PS/2 (the default) , EPP, ECP, AT, or Off to disable the port. Set this option according to the type of peripheral dev
to 84-key keyboards). When Num Lock mode is activated, the rightmost bank of keys on your keyboard provides the mathematical and numeric functions sho
2. If you have a mini tower chassis, remove the AGP card brace according to the instructions in "Removing and Replacing the AGP Card Brace (Mini
Primary Video Controller Primary Video Controller determines whether the system looks for a video card in a PCI slot during the boot routine. When Aut
System Security configures the following password and chassis intrusion options: l System Password l Password Status l Setup Password l Chassis In
select Reset, and then choose Enabled, Enabled-Silent, or Disabled. CPU Serial Number CPU Serial Number determines whether the microprocessor serial n
Back to Contents Page SoftwareChecks:DellPrecision™WorkStation420SystemsUser'sGuide Overview Because most computers have several applicat
Program Conflicts Some programs may leave portions of their setup information behind, even though you have exited from them. As a result, other progra
Back to Contents Page Technical Specifications:DellPrecision™WorkStation420SystemsUser'sGuide MicroprocessorGraphics and VideoSystem Infor
Mini tower chassis five PCI expansion-card connectorsPCI expansion-card connector size120 pinsPCI expansion-card connector data width (maximum)32 bits
Primary EIDE hard-disk drive 40-pin connectorSecondary EIDE hard-disk drive 40-pin connectorDiskette drive 34-pin connectorRemote Wake Up 3-pin connec
Back to Contents Page Physical Desktop chassis:Height 16.5 centimeters (cm) (6.5 inches)Width 44.2 cm (17.4 inches)Depth 45 cm (17.7 inches)Weight 10.
Back to Contents Page SystemSetup:DellPrecision™WorkStation420SystemsUser'sGuide Back to Contents Page Using System SetupSystem Setup Opt
To upgrade memory, perform the following steps. NOTICE: See "Protecting Against Electrostatic Discharge" in your System Information Guide.
Back to Contents Page UsingSystemSetup:DellPrecision™WorkStation420SystemsUser'sGuide Overview Each time you turn on your computer syste
Fields next to the options contain settings or values. You can change those values that appear bright on the screen. Options or values that you cannot
password have full use of the system. When System Password is set to Enabled, the computer system prompts you for the system password just after the s
If a wrong or incomplete system password is entered, the following message appears on the screen: ** Incorrect password. ** Enter password: If an inc
After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the System Setup program, the system prompts you
9. Assign a new system password and/or setup password. 10. Reset the chassis intrusion detector. Back to Contents Page
Back to Contents Page Troubleshooting:DellPrecision™WorkStation420SystemsUser'sGuide Back to Contents Page Basic ChecksExternal Compon
Removing a RIMM To remove a RIMM, press the securing clips outward simultaneously until the RIMM disengages from the socket (see Figure 8). It should
1. Remove the computer cover according to the instructions in "Removing the Computer Cover (Desktop Chassis)" or "Removing the Computer
12. If you installed a second processor and your system is running Microsoft Windows NT 4.0, reinstall the operating system. See your Windows NT docu
you may damage the system board by prying off the socket or by breaking circuit traces on the system board. Pry the battery out of its socket with you
Back to Contents Page ContactingDell:DellPrecision™WorkStation420SystemsUser'sGuide Overview When you need to contact Dell, use the telep
Americas Contact Numbers Germany (Langen) 00 49 6103 Hong Kong 001 852 Not required Ireland (Cherrywood) 16 353 1 Italy (Milan) 00 39 0
Back to Contents Page UsingtheIntegratedAudioController:DellPrecision™WorkStation420SystemsUser's Guide Overview This section describes
Chile call the U.S.A. for sales, customer, and technical assistance Latin America NOTE: Customers in Latin America call the U.S.A. for sales, custome
Europe Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Austria (Vienna) NOTE: Customers in Au
(Paris/Montpellier) Technical Support 0825 387 270 CustomerCare 0825 823 833 Fax 0825 004 701 Switchboard 0825 004 700 Switchboard (
Web site: http://support.euro.dell.com E-mail:[email protected] Luxembourg NOTE: Customers in Luxembourg call Belgium for sales, custome
(Madrid) Technical Support 902 100 130 Customer Care 902 118 540 Switchboard 902 118 541 Fax 902 118 539Web site: http://sup
Asia and Other Regions Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Australia (Sydney) Hom
Back to Contents Page (Seoul) Sales toll free: 080-200-3777 Customer Service (Penang, Malaysia) 604-633-4949 Customer Service (Seoul, Korea)2
Back to Contents Page Diagnostics:DellPrecision™WorkStation420SystemUser'sGuide Overview If you experience a problem with your computer, r
5. Insert the Dell ResourceCD into the CD-ROM drive. 6. Press <Alt><b> to exit system setup and save the change. The computer reboots an
Information in the Advanced Testing screen is presented as follows: l Device Groups — Lists the diagnostic test groups in the order they run if you
Microphones Your computer system supports most nondynamic monaural microphones for personal computers. You can purchase a microphone separately from D
Back to Contents Page Installing Diskette, LS-120 SuperDisk, Tape, and CD-ROMDrives:DellPrecision™WorkStation 420 Systems User's Guide Instal
of the bracket should be flush with the front of the drive (see Figure 2 ). Figure 2. Attaching the Drive Bracket to the New Drive To further ensure p
10. For an EIDE device, connect the other end of the interface cable to the interface connector labeled "IDE2" on the system board.For a dis
Squeeze the metal tabs that extend from each side of the drive bracket toward each other, and pull the bracket out of the bay (see Figure 5). Figure 5
7. Connect a DC power cable to the power input connector on the back of the drive (see Figure 8). 8. Connect the appropriate interface cable to the i
Back to Contents Page
Back to Contents Page ExternalComponents:DellPrecision™WorkStation420SystemsUser'sGuide Overview This section provides troubleshooting pr
This procedure determines what kind of mouse problem you have. If a system error message indicates a mouse problem when you start the computer system
3. Run the parallel printer's self-test. If the test fails, the printer is faulty. If the problem still is not resolved, the system board may be
Back to Contents Page GettingHelp:DellPrecision™WorkStation420SystemsUser'sGuide Back to Contents Page Help OverviewContacting Dell
1. Start the Audio Mixer utility located in the Audio Control program folder. 2. Adjust the slide controls labeled "Master" to adjust the v
Back to Contents Page Glossary:DellPrecision™WorkStation420SystemsUser'sGuide A •B •C •D •E •F •G •H •I •J •K •L •M •N •O •
A copy of a program or data file. As a precaution, you should back up your computer's hard-disk drive on a regular basis. Before making a change
byte Eight contiguous bits of information; the basic data unit used by your computer. C C Celsius C-RIMM continuity Rambus inline memory module. Rambu
cpi characters per inch CPU central processing unit. See also microprocessor. cursor A marker, such as a block, an underscore, or a pointer, that repr
Desktop Management Interface. DMI enables the management of your computer system's software and hardware. DMI collects information about the syst
EMC Electromagnetic Compatibility EMI electromagnetic interference EMM expandedmemorymanager.Autilitythatusesextendedmemorytoemulateexpande
ft foot/feet FTP File Transfer Protocol G g gram(s) G gravities GB gigabyte(s). A gigabyte equals 1,024 megabytes or 1,073,741,824 bytes. graphics cop
ICES Interface-Causing Equipment Standard (in Canada) ICU ISA Configuration Utility I/O input/output. The keyboard is an input device and a printer is
Kbit(s) kilobit(s), 1,024 bits. Kbps kilobit(s) per second key combination A command requiring that you press multiple keys at the same time. For exam
MB/sec megabytes per second MBA Managed PC Boot Agent. MBA is a package of multiprotocol preboot firmware and software tools that enables the network
Back to Contents Page BasicChecks:DellPrecision™WorkStation420SystemsUser'sGuide Overview IfyourDell™computersystemisnotworkingas
MS-DOS® Microsoft Disk Operating System MTBF mean time between failures multifrequency monitor A monitor that supports several video standards. A mult
A value or option that you specify to a program. A parameter is sometimes called a switch or an argument. partition You can divide a hard-disk drive i
R RAID redundant arrays of independent disks RAM random-access memory. The computer's primary temporary storage area for program instructions an
synchronous dynamic random-access memory. SDRAM is a memory technology that improves the performance of your system's memory subsystem by reducin
system board As the main circuit board, the system board usually contains most of your computer's integral components, such as: l Microprocessor
without starting any TSR programs. U UL Underwriters Laboratories UMB upper memory blocks. upper memory area The384KBofRAMlocatedbetween640KB
accelerator, to your computer. A VGA feature connector can also be called a VGA pass-through connector. video adapter The logical circuitry that prov
watt-hour(s) win.ini file A start-up file for the Windows operating system. When you start Windows, it consults the win.ini file to determine a variet
Back to Contents Page Installing Hard-DiskDrives:DellPrecision™WorkStation420SystemsUser'sGuide Overview You can install two 1.6-inch-hig
6. If the problem is resolved, you have corrected a faulty connection. 7. If your monitor is not operating properly, see "Troubleshooting the M
5. Slide the drive into the chosen bay of the bracket, oriented so that the connectors on the back of the drive will face the back of the chassis when
8. Connect a DC power cable to the power input connector on the back of the drive (see Figure 4). Check all connectors to be certain that they are pro
13. Enter System Setup, and update Primary Drive 0 or Primary Drive 1. After you update the System Setup settings, reboot the system. 14. Partition an
7. Reinstall the hard-disk drive bracket in the chassis (see Figure 7). a. Insert the bracket into the chassis by inserting the hooks in the slots on
10. If it is not already connected, connect the other end of the EIDE cable to the primary EIDE connector (labeled IDE1) on the system board. NOTICE:
SCSI devices installed by Dell are configured correctly during the manufacturing process. You do not need to set the SCSI ID for these SCSI devices. I
of the SCSI device. Connect the other end of the power cable into a standard electrical wall outlet. Check all other cable connections. Fold all inte
Back to Contents Page HardwareConfigurationFeatures:DellPrecision™WorkStation420SystemsUser'sGuide Overview This section provides specif
Table 1. System Board Jumpers Settings System Board Labels Table 2 lists the labels for connectors and sockets on your system board and control panel
I/O Ports and Connectors The I/O ports and connectors on the back panel of your computer are the gateways through which your computer system communica
You can easily correct certain system problems by verifying the correct settings in System Setup. When you boot your system, your system checks the sy
Port designations are used, for example, in software installation procedures that include a step in which you identify the port to which your printer
External SCSI Connector The 68-pin external small computer system interface (SCSI) connector on the system back panel supports external Ultra SCSI dev
Keyboard and Mouse Connectors Overview Your system uses a Personal System/2 (PS/2)-style keyboard and supports a PS/2-compatible mouse. Cables from bo
Table 7. Pin Assignments and Interface Signals for the Mouse Connector Video Connector For information on your video connector, see the manufacturer&a
Microphone Jack You can use the microphone jack (see Figure 11) to attach a nondynamic monaural microphone for personal computers. Connect the audio c
Memory Allocations Programs operating under MS-DOS®(real-mode operation) can address only 1 megabyte (MB) (1024 kilobytes [KB]) of system memory. Thi
Back to Contents Page 000F0000-000FFFFFSystem BIOS00100000-0010FFEFHigh memory area0010FFF0-3FFFFFFFExtended memory40000000-FFF7FFFFReservedFFF80000-F
Back to Contents Page HelpOverview:DellPrecision™WorkStation420SystemsUser'sGuide Technical Assistance If you need assistance with a tech
http://www.euro.dell.com (for Europe only) l Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail add
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit Dell's W
Back to Contents Page InstallingSystemBoardOptions:DellPrecision™WorkStation420SystemsUser'sGuide Overview This section describes how t
Back to Contents Page Refer to your operating system documentation to determine the contents of the system’s start-up files. If the computer is con
Back to Contents Page WorkingInsideYourComputer:DellPrecision™WorkStation420SystemsUser'sGuide Overview Your Dell Precision WorkStation
Removing the Computer Cover (Desktop Chassis) 1. Turn off your computer and peripherals, and make sure that you unplug the computer from its electrica
6. If you are using a padlock to secure your system, reinstall the padlock. 7. Reset the chassis intrusion detector by entering the System Setup prog
Figure 5. Removing the Computer Cover (Mini Tower Chassis) Removing and Replacing the Front Bezel (Mini Tower Chassis Only) To access some drive bays
To replace the computer cover, perform the following steps: 1. Check all cable connections, especially those that might have come loose during your w
3. Slide the brace toward the front of the system until it disengages from the slot in the card guide; then rotate the brace up and lift it away from
Figure 11 shows a desktop chassis computer with its cover removed. Refer to this illustration to locate interior features and components of the deskto
To access some components on the system board, you may have to rotate the system power supply out of the way. To rotate the power supply, perform the
To return the power supply to its original position, perform the following steps. 1. Rotate the power supply to its original position and hold it t
Expansion Cards The system contains five 32-bit PCI expansion slots (one shared with the RAID slot) and one 32-bit AGP Pro50 (4X) slot (desktop chassi
Back to Contents Page InternalComponents:DellPrecision™WorkStation420SystemsUser'sGuide Overview This section provides troubleshooting pr
Safety First—For You and Your Computer The procedures in this section require that you remove the cover and work inside your computer. While working i
9. Replace the computer cover and reconnect the system to an electrical outlet. Also, reconnect any telephone or telecommunication lines to the compu
Troubleshooting Expansion Cards If an error message indicates an expansion-card problem or if an expansion card seems to perform incorrectly or not at
If the Dell Diagnostics identifies a faulty RIMM, replace that RIMM. If the Dell Diagnostics determines that the system board is faulty, or if the Del
1. Turn off the system, including any attached peripherals, and disconnect all the AC power cables from their electrical outlets. Also, disconnect any
Back to Contents Page Introduction:DellPrecision™WorkStation420SystemsUser'sGuide Overview Dell Precision WorkStation 420 systems are high
can be connected and disconnected while the system is running. USB functionality requires an operating system that supports USB, such as Windows 98. W
l Dell Diagnostics for evaluating the computer's components and devices. l Network device drivers for several network operating systems. These d
l Windows 98 CD from Dell l Dell Precision ResourceCD l SCSI boot diskette See the Dell Microsoft Windows 98 Setup Guide for general installation i
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