Dell PowerVault DP600 Bedienungsanleitung PDF herunterladen (Seite 74)

Possible Cause Resolution

By default, Microsoft SQL Server 2005

sets the SQL Server Browser service to

start automatically.

The name of the remote instance of SQL

Server is in the incorrect format.

Ensure that the remote SQL Server instance

name is in the following format:

Note

Only use <Computer name> for the

default instance.

There is no network connectivity between the

DPM server and the computer running SQL

Server.

Ensure there is a connection between the DPM

server and the computer running SQL Server.

Troubleshooting Protection Agent

Installation Issues

The following table provides troubleshooting guidance that supplements the specific error

messages that you may encounter during protection agent installation.

Before beginning the troubleshooting process, we recommend that you first try to manually install

the protection agents. For detailed instructions for installing the protection agents manually,

see Installing Protection Agents Manually

(http://go.microsoft.com/fwlink/?LinkId=100443).

Agent Installation Issues

Issue Possible Cause Resolution

Error 300: The agent

operation failed because it

could not communicate with

the specified server.

• Incorrect

firewall

configuratio

requirement

s on the

DPM

server.

• The

Remote

Procedure

To resolve this issue, do the following:

• For firewall configuration requirements in

the DPM Operations Guide, see

Managing

DPM Servers

(http://go.microsoft.com/fwlink/?LinkId=918

53).

• For an unavailable RPC server, see

Microsoft Knowledge Base article 224370,

Troubleshooting RPC Server is

Unavailable in Windows"

(http://go.microsoft.com/fwlink/?LinkId=458

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