If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some
commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself.
Ensure that the system documentation is available.
Contacting Dell
To contact Dell electronically, you can access the following websites:
l www.dell.com
l support.dell.com (technical support)
l premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier,
Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
CAUTION: Before servicing any components inside your computer, see your System Information Guide for important safety information.
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Local Numbers, and
Toll-Free Numbers
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
Tech Support and Customer Care
toll-free:0-800-444-0733
Australia (Sydney)
International Access Code:
0011
Country Code: 61
City Code: 2
toll-free:1-800-633-559
Preferred Accounts Division (PAD)
toll-free:1-800-060-889
toll-free:1-800-819-339
toll-free:1-800-808-385
toll-free:1-800-808-312
toll-free:1-800-818-341
Austria (Vienna)
International Access Code:
900
Country Code: 43
City Code: 1
Website: support.euro.dell.com
Home/Small Business Sales
Home/Small Business Customer Care
Preferred Accounts/Corporate Customer Care
Home/Small Business Technical Support
Preferred Accounts/Corporate Technical Support
toll-free:1-866-278-6818
Belgium (Brussels)
International Access Code: 00
Website: support.euro.dell.com
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