Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810User’s GuideRegulatory Model: UCSA-801, UCSB-800, UCSM-800, UCPA-801, UCPB-800, UCPM-
Specification H310 H710 H710P H810Maximum number of spans per Disk Group8 8 8 8Maximum number of Virtual Disks per Disk Group16 16 16 16Online Capacit
Contacting DellNOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, y
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2FeaturesSome of the features discussed for PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 cards are:• Physical Disk Power Management• T
NOTE: There is a delay to I/O operations when a configured disk is being spun up.Types Of Virtual Disk InitializationYou can initialize the virtual di
Disk RoamingDisk roaming is moving the physical disks from one cable connection or backplane slot to another on the same controller. The controller au
Table 2. FastPath Eligibility Across Supported RAID LevelsRAID 0 RAID 1 RAID 5 RAID 6Read Yes Yes(Optimal and Degraded)Yes(Optimal and Degraded)Yes(Op
3. Boot the system and import the foreign configuration that is detected. You can do one of the following:– Press <F> to automatically import th
Virtual Disk Read Cache PoliciesThe read policy of a virtual disk determines how the controller handles reads to that virtual disk. The read policies
Source RAID LevelTarget RAID Level Number of Physical Disks (Beginning)Number of Physical Disks (End)Capacity Expansion PossibleDescriptiondisk into a
Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates
Source RAID LevelTarget RAID Level Number of Physical Disks (Beginning)Number of Physical Disks (End)Capacity Expansion PossibleDescriptiondisk space
of a virtual disk. The target disk needs to be a hot spare that qualifies as a rebuild disk. The physical disk with the SMART error is marked as faile
Physical Disk Failure DetectionFailed physical disks are detected and rebuilds automatically start to new disks that are inserted into the same slot.
Controller Cache PreservationThe controller is capable of preserving its cache in the event of a system power outage or improper system shutdown. The
3Deploying The PERC CardCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple r
Figure 1. Removing and Installing the PERC Adapter1. PCIe slot2. SAS cable connectors (2)3. PERC adapter4. screw (1)Figure 2. Removing and Installing
1. release lever (2)2. PERC stack-up connector3. PERC mini blade controller4. screws (2)Figure 3. Removing and Installing the PERC Mini Monolithic Con
3. Install the storage controller in the appropriate controller slot and connect all the cables to the storage controller.CAUTION: When removing or re
CAUTION: If you remove any cables other than the ones added to enable redundant path support, the enclosure and disks can get disconnected, and virtua
Contents1 Overview...
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4Driver InstallationThe Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 cards require software drivers to operate with the supported
4. From the list of drivers displayed, select the driver you require. Select the self-extracting zip file and click Run. Copy the driver to a diskette
9. Reboot the system when prompted.Updating Existing Windows Server 2008 Or Windows Server 2008 R2NOTE: Close all applications on your system before y
Installing Or Updating The RPM Driver Package With DKMS SupportNOTE: This procedure is applicable for Red Hat Enterprise Linux 5 SP7 and SUSE Enterpri
You see a message similar to the following one: <driver name>, <driver version>, <new kernel version>: installed.3. If the previous
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5Management Applications For PERC CardsDell OpenManage Storage Management applications enable you to manage and configure the RAID system, create and
A BIOS screen displays information about the controller and configuration.2. During startup, press <Ctrl> <R> when prompted by the BIOS sc
Notation Meaning and Use Exampledown-arrow keyUse the down-arrow key to move to the lower menu items within a menu or to a lower level menu. You can a
Recovering Cache Data...
For more information, see the topic Managing Dedicated Hot Spares.3. Initialize the virtual disks.NOTE: When you use one physical disk group to create
Parameter DescriptionNo-Read-Ahead specifies that the controller does not use read ahead for the current virtual disk.Adaptive specifies that the cont
15. Press the spacebar to make the settings active so that you can change them.An X is displayed beside Advanced Settings. The settings are the stripe
5. Press <Enter>.Converting Physical Disk To Non-RAID For PERC H310Conversion of a Physical Disk to Non-RAID allows direct operating system acce
The Consistency Check runs and checks the redundancy data in the virtual disks.7. After you start the Consistency Check, press <Esc> to display
• The physical disks in a non-redundant virtual disk are removed.The following constraints apply to the physical disks that are considered for import:
Break MirrorA Break Mirror operation is an operation that can be performed only on RAID1 arrays. It provides a way to 'split' the mirror and
Perform the following steps to select whether to import the virtual disk or discard the preserved cache:1. On the VD Mgmt screen, click on a controlle
Deleting Virtual DisksNOTE: You cannot delete a virtual disk during an initialization.NOTE: Warning messages appear stating the effect of deleting a v
BIOS Configuration Utility Menu OptionsThe first menu that is displayed when you access the BIOS Configuration Utility <Ctrl> <R> is the m
Break Mirror...
Menu Item Selected in Left Panel Information Displayed in Right Panel• Security property of the Disk GroupVirtual Disks Disk Group # Properties:• Numb
Menu Item Selected in Left Panel Information Displayed in Right Panel• Number of physical disks (PD)• Space available on the physical disks• Number of
Physical Disk Management (PD Mgmt)The Physical Disk Management screen (PD Mgmt) displays physical disk information and action menus. The screen displa
Action DescriptionRemove HS Removes a dedicated hot spare from its disk group or a global hot spare from the global pool of hot spares.RebuildSelect R
Option Descriptioncontroller and disable it on the other controllers. The system can then boot from the BIOS-enabled controller.Enable BIOS Stop On Er
Creating Global Hot SparesYou can use a global hot spare to replace a failed physical disk in any redundant array as long as the capacity of the globa
NOTE: The replacement disk must be a hot spare or an unconfigured disk without a foreign configuration. It must have the same or greater capacity and
Controller ManagementEnabling Boot SupportNOTE: See your system documentation to ensure the proper boot order is selected in the system BIOS.In a mult
NOTE: The controller automatically imports every optimal and degraded foreign configuration without enabling the feature if there is no native configu
3. From System Setup Main Menu, enter Device Settings.Device Settings lists all the RAID controllers in the system.Use the arrow keys or mouse to sele
CacheCade Virtual Disk Management... 62Creat
* Safe mode on errors: The system will continue booting as long as the boot volume is not on this controller. Drives connected to the controller will
6CacheCadeThe Dell PowerEdge RAID Controller (PERC) H710, H710P, and H810 cards support CacheCade, a feature that can improve application performance
CacheCade Virtual Disk ManagementThe Virtual Disk Management screen is the first screen that is displayed when you access a RAID controller from the m
Deleting CacheCade Virtual DisksTo delete CacheCade virtual disks, perform the following steps in the BIOS Configuration Utility:1. Press <Ctrl>
• Any number of SSDs can be added to a CacheCade virtual disk.• There is no SAS and SATA mixing allowed within a CacheCade virtual disk, so SATA SSDs
7Security Key And RAID ManagementNOTE: PERC H310 does not support any security implementations.Security Key ImplementationThe Dell PowerEdge RAID Cont
Creating A Security KeyPerform the following steps to create a security key on the controller:NOTE: There is no passphrase backup option when you crea
NOTE: If there is an existing configuration on the controller, it is updated with the new security key. If you had previously removed any secured disk
5. Highlight the Secure Disk Group option and press <Enter>.NOTE: If you select to secure a Disk Group, all VDs part of the Disk Group are secur
3. Press <F2> to display a menu of available actions.4. Select Import to import the foreign configuration or Clear to delete the foreign configu
Firmware Fault State Error Message... 75Fo
there is a security key present. Select the Secure VD option as No in the Create New VD menu. See the topic Creating Virtual Disks for steps on how to
8TroubleshootingTo get help with your Dell PowerEdge RAID Controller (PERC) H310, H710, H710P and H810, you can contact your Dell Technical Service re
• The controller detects an Error-Correcting Code (ECC) error while performing its cache checking routine during initialization.• The controller disca
Corrective Action:Check the cable connections and fix any issues. Restart the system. If there are no cable problems, press any key or <C> to co
Corrective Action:Check the cable connections and fix any problems before restarting the system. If there are no cable problems, press any key or <
Virtual Disks Partially Degraded Error MessageError Message:x Virtual Disk(s) Partially Degraded, where x is the number of virtual disks partially deg
Foreign Configuration Not Found In <Ctrl> <R> Error MessageError Message:The foreign configuration message is present during POST but no f
CAUTION: When removing or replacing the PERC Mini Monolithic Controller, hold the card by its edges marked by the blue touch points. Do not handle the
To recover a virtual disk from a degraded state, you must replace the failed physical disk and rebuild it. Once the rebuilding process is complete, th
Corrective Action:The issue occurs because of any of the following causes:• The driver is not native in the operating system.To resolve the issue, pre
RAID Terminology...
Multiple Disks Become InaccessibleIssue: Rebuilding the physical disks after multiple disks become simultaneously inaccessible.Corrective Action:Multi
Physical Disk Fails During Reconstruction On Redundant Virtual DiskIssue: A physical disk fails during a reconstruction process on a redundant virtual
Smart Error Detected On A Physical Disk In A Non-Redundant Virtual DiskIssue: A SMART error is detected on a physical disk in a redundant virtual disk
Corrective Action:The error message is displayed when the Linux Small Computer System Interface (SCSI) mid-layer asks for physical disk cache settings
Disk Carrier LED IndicatorsThe LED on the physical disk carrier indicates the state of each physical disk. Each disk carrier in your enclosure has two
9Appendix: RAID DescriptionRAID is a group of independent physical disks that provides high performance by increasing the number of disks used for sav
For example, in a four-disk system using only disk striping (used in RAID 0), segment 1 is written to disk 1, segment 2 is written to disk 2, and so o
RAID 6 combines dual distributed parity with disk striping. This level of parity allows for two disk failures without duplicating the contents of enti
1OverviewThe Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 family of storage controller cards has the following characteristics:•
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